Application Development Analyst

The Application Development Analyst will work to continuously support and innovate upon existing banking software and associated mobile applications within the HOPE International network. The initial focus of the role is support for FLOW, an in-house customer registration and loan application software, and will expand to other digital banking platforms.

Location: Multiple Locations Considered,

Level: Professional

Salary range: US base*: $50,000-$57,000

Type: Full-time

Department: Technology

Reports to: Director of Data Applications & Management

Promote and contribute to the fulfillment of HOPE International’s mission and vision
Web & Mobile Application Development & Support
Maintain and support the FLOW web and mobile applications for an international network of users, providing second-level troubleshooting support and monitoring system availability
Develop code for bug fixes, new features, and platform optimization on FLOW web and mobile applications in collaboration with the FLOW product leader and business leads
Provide training and documentation for FLOW business leads and IT/MIS personnel to support first-level support issues
Support the integration of FLOW with other banking, reporting, and third-party platforms
Collaborate with cyber security officers and internal audit resources to ensure the integrity of developed software, applications, and data
Support for other web applications and software as needed
API Development
Develop APIs to integrate the variety of systems in use at HOPE and HOPE field programs
Quality Assurance and Testing
Create test code and scenarios for testing your own code and others’ code
Work with testing software to replicate user activity test scenarios
Data Warehouse Support
Support data warehouse development as needed

Personal confession of Christian faith and commitment to the mission and vision of HOPE International
Bachelor’s degree in information or computer science, engineering, or related field required
At least 3 years of development experience, with demonstrated proficiency in mobile and web application development and support
Must be proficient in modern web applications and mobile app development. Experience in Flutter, C#, and SQL required; Python and Java ideal
Strong communication, cross-cultural, and problem-solving skills; knowledge of French, Swahili, Kinyarwanda, Kirundi, or Spanish is a plus
Willing to travel internationally to the countries where HOPE International operates

* Note on salary: HOPE International determines starting salary ranges based on internal equity and the external market. Because we take a market-based approach to pay, this salary range is specific to US-based employment. Hires made in other countries will have a salary range based on local market factors and this range will be disclosed during the interview process.

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