Jobs

Community Engagement Director

POSITION SUMMARY:

World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us.

The Community Engagement Director is central to the mission of World Relief Sacramento (WRS) in engaging the local church and community to partner in the work of WRS. This role provides senior-level leadership and oversight to all aspects of development, volunteer engagement, and church and community partnerships. This oversight will include fundraising, marketing, advocacy, personnel, and budget management. The Director sets the vision, goals, and expectations for maximizing meaningful involvement from churches and the community and ensures excellence in goal outcomes, participant services support, and staff development. This role collaborates across stakeholders, including internal and external parties, and is responsible for the success of revenue generation as determined by program goals and in collaboration with WRS leadership. This position sits on the WRS leadership team, which leads overall organizational initiatives and strategic planning.

Compensation: $70,000 – $84,000 DOE

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MISSIONAL AND OFFICE LEADERSHIP

Embody the mission, vision, and values of World Relief (WR) as a leader and an example for staff, volunteers, beneficiaries, and the local church and community
Participate in the WRS leadership team in setting office-wide policy and procedures and leading organizational initiatives and strategic planning
Provide leadership in creating, executing, and measuring the impact of an annual Community Engagement strategic plan
Ensure operational excellence through effective monitoring and evaluation
Assist the Executive Director and leadership team in setting the spiritual tone and spiritual care for the office
Demonstrate a strong focus on cross-program and cross-office integration to meet program, staff, and Community Engagement goals by integrating volunteers, church partners, community members and donor support into programs

DEVELOPMENT AND FUNDRAISING

Provide leadership in creating, executing and measuring the impact of an annual development & fundraising strategy that integrates with program goals
Grow a major gifts program including identification, cultivation, and solicitation of major donors
Direct the annual fundraising (financial and gift-in-kind) strategy including campaigns, mailings, events, messaging, and drives
Coordinate messaging that aligns with World Relief Home Office (WRHO)
Develop and oversee research strategies that result in donor growth
Increase awareness and engagement from local churches, businesses, elected officials, and other stakeholders through public appearances and speaking engagements
Oversee customer relationship management (CRM) and database recordkeeping

VOLUNTEER & INTERN PROGRAM MANAGEMENT

Provide leadership in creating, executing and measuring the impact of an annual volunteer and intern strategy that integrates with program goals
Formulate standard operating procedures that enhance the quality of volunteer and intern onboarding, training, placement, and off-boarding
Ensure adherence to WRHO policies and procedures with regards to volunteer processes, including client confidentiality, safety, and interaction

GRANT PROCESS MANAGEMENT

Direct grant life cycle process in collaboration with program leads to include: prospect identification, go/no-go decisions, program design, application process, opening, reporting, and closing
Understand logic model principles to convert program inputs, outputs, impact into clear narratives for grant application prompts
Monitor program compliance with grant’s requirements through strong communication, reporting, and accountability practices

CHURCH AND COMMUNITY PARTNERSHIPS

Oversee the relational management, growth, and development of church partners to increase involvement and giving.
Increase giving among community partners including businesses, foundations, and government offices, finding the intersection of partner goals and WRS goals.
Oversee advocacy efforts in coordination with WRHO

PEOPLE DEVELOPMENT

Direct, support, and coach Community Engagement managers and supervisors to ensure a shared vision and approach in effectively leading their teams, reaching program goals, and integrating operations with other programs
Promote and develop collaboration with staff that ensures the integration of internships and volunteers within programs
Hire, train, and evaluate Community Engagement staff
Communicate to all staff regarding annual and short-term goals and provide leadership in goal attainment
Lead the planning and execution of staff trainings and development opportunities aimed at increasing the knowledge and skill levels of staff related to Community Engagement
FINANCIAL OVERSIGHT

In conjunction with the Office Director and Systems & Finance Director, plan the annual budget for the Community Engagement department, external events and partnerships
Facilitate renewal of yearly grants from that support Community Engagement initiatives
Participate in program planning as appropriate

KNOWLEDGE, SKILLS & ABILITIES:

Excellent communication skills including writing and public speaking
Knowledge of Customer Relationship Management (Raiser’s Edge, MS Dynamics)
Excellent planning, structuring, organizing, prioritization, and development skills
Grant writing experience strongly preferred
Able to work in a fast-paced, challenging, and multi-cultural environment
Ability to coach and motivate others to work effectively and pursue excellence
Strong decision-making skills, as well as an ability to delegate decision-making authority
Capacity to manage multiple demands and deadlines with flexibility
Ability to mobilize a team to work together
Eagerness to improve and innovate
Influencing skills

REQUIREMENTS:

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the church to impact vulnerable communities
Alignment with WRS
Cross-cultural experience or previous experience working with immigrants
8+ years fundraising and development experience
Previous experience managing budgets and fiscal oversight
Previous experience managing a team and in professional staff development
Desire to work outside the office to create external partnerships
Bachelor’s degree required; Master’s degree preferred
Proficient computer skills (Word, Excel, Publisher, PowerPoint)

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
The employee frequently is required to sit, reach with hands and arms, talk and hear

WORK ENVIRONMENT:

General office setting
Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in Skype meetings may be required
Year-end archiving activities involve repeated lifting and bending
Physical, emotional and intellectual demands
Equipment used: Employee computer (desktop or laptop), printer, and copier
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
World Relief offers a competitive benefits package (25 hours + per week):

World Relief contributes to monthly premiums:
Medical
Dental
Additional Benefits:
Offer 16 Paid Holidays!
Vision
Offer Paid Sick and Vacation Leave
Paid Maternity & Paternity Leave
Parental Leave
FSAs: Medical & Dependent Care, & Commuter Funding
Supplemental Life Insurance (employee, spouse, and children)
World Relief pays 100% for eligible employees:
Group Term Life (employee, spouse, and children)
Long Term & Short-term Disability
Accidental Death and Dismemberment (AD&D)
Long Distant Travel Insurance
Employee Assistance Program (EAP)
World Relief – Retirement:
401K & Roth
WR matches up to 4%, then an additional quarter percent up to 10%
Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year
World Relief Discounts (Immediately Eligible):
Verizon
Pet Insurance through Nationwide
Home and Auto insurance through Liberty Mutual
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

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