Director of Global Human Resources

Position Overview
The Director of Global Human Resources is responsible for managing all aspects of the employment lifecycle for Lifewater employees. They provide strategic and tactical HR support for Lifewater’s U.S. and international offices. This role has primary responsibility for partnering with leadership to identify business needs and HR solutions in alignment with Lifewater’s strategies. The Director of Global HR will partner with HR Managers around the globe to ensure effective performance and continuity across all countries. The Director of Global HR’s primary responsibilities include:

Recruitment, Hiring, Onboarding, and Offboarding
• Work closely with leadership to identify personnel needs for U.S. offices and international offices and support ongoing employment contracts
• Create and revise job descriptions and compensation recommendations
• Create a smooth and effective onboarding plan for new hires
• Manage the employee separation/termination process
• Ensure up to date personnel records in a secure environment globally
• Support U.S. leadership and in-country HR personnel in the creation and execution of recruitment and hiring strategies

Human Resource Strategies and Employee Development
• Develop strategic HR programs and solutions that engage, develop, and retain employees
• Accelerate the adoption of cultural change initiatives and consult on changes to the organizational structure that enhance workplace culture and promote employee wellbeing
• Facilitate employee performance evaluations and ensure that employees are provided clear feedback
• Provide and drive training opportunities that assist employees in their development
• Analyze and modify compensation and benefit policies to establish competitive programs
• Develop employee reward and recognition strategies and ideas that promote employee engagement and wellbeing
• Establish avenues for regular global HR support and collaboration
• Reduce gatekeeping; create HR resources for supervisors and employees to empower decision-making
• Actively engage with HR peer and external network, seeking out recommendations and best practices

Policy and Risk Management
• Ensure the organization is legally compliant in all employment activities
• Work with leadership on a variety of employee issues, such as performance, while effectively mitigating business and company risk
• Resolve complex employee relations issues (such as harassment and discrimination allegations) in a balanced, fair and objective manner, using appropriate counseling, investigative, intervention, and mediation techniques
• Understand, recommend, and implement global human resources policies and procedures
• Partner with employees and leadership to communicate policies, procedures as well as laws, standards, and government regulations
• Develop tools to ensure maintenance of records and statistical reports documenting recruitment practices, applicants, interviews, hires, transfers, promotions, selection criteria, job requirements, retention, terminations, and equal employment practices
• Oversee global HR staff to ensure compliance in industry standards and international law; ensure uniformity across the organization

Work Experience and Qualifications

Required Qualifications
• Demonstrated ability to engage effectively at all levels of the organization, and be a strong contributing team member
Strong collaboration skills
• Experience working in a consultative position, a supervisor/management role, and/or having group oversight
• Bachelor’s degree in human resources, management, psychology or related
• 5 years of experience in Global Human Resources OR the equivalent combination of education and experience in Human Resources with core Generalist experience and specialization in Employee Relations and Employment
• Adherence to Lifewater’s statement of faith and be actively involved in a local Church
• Legally eligible to work in the United States, no sponsorship will be provided
• International travel 1-2 times per year; domestic travel 3-5 times per year

Preferred Qualifications
• A proven track record of aligning HR goals and objectives with the organization’s goals, combined with a strong understanding of business concepts and key business drivers
• Knowledge of state and federal employment and labor laws
• Experience working closely with international leadership and support staff
• Cross-cultural experience with recruitment and retention of staff inside and outside of the United States
PHR/SPHR/GPHR certification
• Master’s degree

Lifewater offers a competitive salary with excellent benefits. Benefits include health, dental, vision, life insurance, and a retirement plan. Non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, and fun organization that is changing the world.

Who We Are
Lifewater International (“Lifewater”) is a non-profit Christian community development organization dedicated to effectively serving vulnerable children and families by partnering with underserved communities to overcome water poverty. With experience in more than 40 countries since 1977, Lifewater serves people by providing them with contextually appropriate water, sanitation, and hygiene (WASH) interventions. We walk alongside families, leaders, schools, health facilities, and churches to overcome all forms of water poverty by helping them learn to live in healthy relationship with God and the environment and to recognize how small changes can transform their life and community.

We serve communities in the rural regions of East Africa and Southeast Asia, with active programs in Cambodia, Ethiopia, Uganda, and Tanzania—countries with a desperate lack of resources to provide basic water and sanitation services to rural children and families. We have offices in San Luis Obispo, CA; Bentonville, AR; Addis Ababa, Ethiopia; Kampala, Uganda; Shinyanga, Tanzania; and Siem Reap, Cambodia, as well as individual program offices. Since our inception, Lifewater’s worldwide team has impacted the lives of more than 2.5 million people. And we’re just getting started.

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