Director of Initial Resettlement


World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us.

This position is responsible for casting vision and building capacity for the Initial Resettlement Service Line, within the scope of World Relief’s US Programs. This will be primarily accomplished by setting best practice standards of service across the network, equipping field staff and affiliate sites with resources and training, and maintains strong relationships with resettlement stakeholders. This position directly leads the R&P Program and manages program staff. This position reports to the US Programs Director.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Leadership of the Initial Resettlement Service Line

Casts vision and sets strategy for network wide initial resettlement services, in consultation with local program experts
Lead all aspects of World Relief’s Reception and Placement (R&P) Program and the Afghan Placement & Assistance (APA), initial resettlement programs funded in partnership with the United States Department of State, Bureau of Population Refugees and Migration (PRM)
Manage the initial resettlement team at the Home Office (HO); lead HO and field resettlement teams in effectively implementing program goals and objectives, as well as sharing best practices
Develop a sense of teamwork among program leaders; promote a culture that ensures high levels of communication and collaboration between the home and field offices
Serve as primary contact for U.S. Department of State, Bureau of Population, Refugees, and Migration (PRM) on all initial resettlement issues
Participate on the U.S. Leadership team, integrating strategic direction, support, and development to all field offices in relation to initial resettlement
Support to Local Offices & R&P Affiliates

Provide high-touch support (regular visits, calls, etc.) to local offices as they implement programming, both building on areas of strength and shoring up areas of weakness
Build Communities of Practice for R&P and Housing between offices to facilitate the sharing of ideas and knowledge across the network, through online platforms, calls, emails, or newsletters
Serve as an agency expert on initial resettlement programming; address questions from HO and field office staff regarding compliance with and communication around this programming
Develop and maintain internal program policies and procedures
Oversee programmatic training for field staff and on technical and program policy issues
Partnerships and Funding Development

Develop and bring to completion all grant proposals for Initial resettlement programs in collaboration with the Senior Director and program team
Ensure submission of periodic programmatic reports to PRM in compliance with grant requirements
Develop and manage national R&P and APA budgets. Work closely with the finance department to review program expenditures and ensure timely submission of financial reporting
Design and implement ongoing program evaluation, including on-site monitoring visits, data collection, and program analysis. Prepare corresponding reports as needed
Oversee all changes to IRIS Reception and Placement Database Software
Participate in appropriate RCUSA committees, working groups, and inter-agency task forces
Stay abreast of other funding opportunities related to initial resettlement; assist development team and local field offices to apply for new funding when relevant opportunities arise
Up to 30% travel required


• An analytical mindset with great problem-solving abilities.
• Ability to think creatively and strategically as part of a team.
• Proven experience in program management or other managerial position.
• Background in grant writing highly desirable.
• Excellent oral and written communication skills.
• Professional manner; able to handle sensitive situations with tact and confidentiality.
• Individual must be a self-starter.
• Capable of working in a team-based environment.


Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• College degree required; Master’s degree in Non-Profit Management or related field preferred.
• 3-5 years’ experience managing federal programs; R&P national leadership experience preferred
• Experience working at a local resettlement agency or lived experience as an immigrant
• Demonstrated ability to lead and develop a team of staff

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
The employee frequently is required to sit, reach with hands and arms, talk and hear


General office setting
Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
Year-end archiving activities involve repeated lifting and bending
Physical, emotional and intellectual demands
Equipment used: Employee computer (desktop or laptop), printer, and copier
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
World Relief offers a competitive benefits package (25 hours + per week):

World Relief contributes to monthly premiums:

Additional Benefits:

Offer 16 Paid Holidays!
Offer Paid Sick and Vacation Leave
Paid Maternity & Paternity Leave
Parental Leave
FSAs: Medical & Dependent Care, & Commuter Funding
Supplemental Life Insurance (employee, spouse, and children)
Can be remote
World Relief pays 100% for eligible employees:

Group Term Life (employee, spouse, and children)
Long Term & Short-term Disability
Accidental Death and Dismemberment (AD&D)
Long Distant Travel Insurance
Employee Assistance Program (EAP)
World Relief – Retirement:

401K & Roth
WR matches up to 4%, then an additional quarter percent up to 10%
Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year
World Relief Discounts (Immediately Eligible):

Pet Insurance through Nationwide
Home and Auto insurance through Liberty Mutual
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

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