Director of Operations


Tearfund USA launched in 2018 as the newest member of the global Tearfund family that presently enables relief and development work in 50 countries. Tearfund started in the UK by the Evangelical Alliance in 1968 with an initial focus on providing relief to war refugees and soon became a growing voice and force for good in serving the world’s most poor by caring for both physical and spiritual needs. In the subsequent 52 years, Tearfund has become a global leader in enabling the local church to lift communities from extreme poverty while also being a trusted and influential advocate for the poor.


Our guiding principle is to follow Jesus where the need is greatest. Our mission is to see a movement of US Christians walking in solidarity with the poor, caring for God’s creation and securing justice for the marginalized. 


In the past five years, a growing number of churches, foundations, and individuals from the US have formed new relationships with Tearfund. At the same time, Tearfund has recognized that the influence the US holds in affecting global poverty is significant. These factors led Tearfund to generously provide the human and financial resources needed to launch Tearfund USA with the expectations that it become financially self-sustaining within 3–5 years.


Tearfund USA joins a global movement of Christians who realize that our lifestyles affect the poorest, calling us to pray, live sustainably, give money generously, and effectively use our political voice; and to influence others in our church and wider communities to do the same.



The Tearfund USA Director of Operations will provide strategic and tactical leadership to developing operations for the growing organization. In alignment to vision and strategy, the Director of Operations will research, recommend and act to build overall operational capacity. This may include outsourcing some functions or directly managing them for a time. There is a big degree of advancement potential for this role. As the organization grows, the Director of Operations will also build and supervise multiple teams hired to support operational needs.

The Director of Operations will report to the President & CEO and serve as a member of the Tearfund USA executive team.



1. Lead the development, implementation and continuous improvement of administration policies, process and practice in the following areas:
a. Human resources (including culture development through hiring and on-boarding)
b. Finance & accounting
c. Legal, audit & risk (including facilitation of regulatory and compliance activities)
d. Information technology (including compliance with global data security requirements)
e. Business intelligence (including support of market research, data analysis and reporting)
f. Project management (including institutionalizing agile work disciplines)
g. Facilities (once Colorado office is secured)
h. General administration (including support of board agendas and materials prep, corporate calendars, procurement and contracts)


2. Hire, train, manage and develop the staff and, eventually, teams that support the disciplines immediately above.


3. Other duties as may be required in the context of a true organizational start-up.




  1. Christ-follower with an active faith life, able to affirm the Tearfund statement of faith; active and meaningful participation in a local Christian church
  2. Relevant university education, work experience and demonstrated successes in areas related to the above responsibilities
  3. Well developed people management skills, with evidenced spiritual leadership approach
  4. Strong oral and written communication abilities, able to produce clear and purpose-fit documentation and able to speak publicly and represent the organization when needed


  1. Entrepreneurial and resourceful, confident leading and working through new situations in a dynamic start-up environment
  2. Highly versatile, flexible and humble individual; able to situationally lead, team or support as needs require; able to seamlessly work across the whole team and different work styles
  3. High capacity and high initiative, with effective time management abilities; able to handle or negotiate competing priorities
  4. Tech savvy and innovative, open to introducing new platforms and technologies
  5. Relational nature that will thrive in a diverse team… sense of humor preferred!



This is a full-time, salaried position that will initially work from home. Work schedule may be flexible if able to meet all demands and priorities. Once pandemic conditions allow, some travel may be required.


When Tearfund USA is ready to open its national home in Colorado, this role will be key in researching and selecting location and building out the office. Long-term, the role may have flexibility to work between home and office locations.



Starting salary based on experience, with annual salary review. Tearfund USA also offers a competitive benefits package that includes:

  • 10 paid holidays
  • 4 weeks of Paid Time Off (PTO)
  • Paid sick leave
  • Medical insurance
  • Annual HSA deposit
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability insurance
  • Retirement match


Please submit cover letter explaining interest and fit for the role, resume and 3-5 references here.

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