Executive Director, Triad


World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us. The Executive Director is the principal representative of World Relief in the local community and region. Within a matrix management context that includes national and local staff, the Executive Director establishes the local expression of the World Relief brand that is consistent and adheres to World Relief’s core identity and message.


Missional and Organizational Leadership

The Executive Director is the senior leader of the World Relief office in the local context, as well as a key leader within the US Ministries division of World Relief. As such the Executive Director is responsible to;

Embody the mission, vision, and values of World Relief, setting an example for the office staff, volunteers, clients, churches and the community
Set the spiritual tone and culture of the office in a way that builds on the tone and culture of the organization as a whole
Contribute to the development of the World Relief brand through participation in national and divisional meetings and other dialogues
Proactively lead and foster program innovations that further World Relief’s mission and brand in the local context and contribute to the development of the brand nation-wide

Organizational Health

The Executive Director is responsible for creating and maintaining a healthy office culture that fosters staff and missional growth through:

Demonstrating, and teaching healthy team dynamics
Fostering effective and clear communication within the office
Faithfully representing and cascading communications from the Home Office to local staff
Providing opportunities for staff development and learning
Emphasizing the provision of feedback to staff through formal (annual review process) and informal (recognizing achievements or correcting errors) methods
Providing a focus on the celebration of successes and goal achievement
Providing direct coaching and supervision of direct reports, focusing on leadership development needs
Embodying and encouraging the desired spiritual and professional culture and expectations of staff


Adheres to WR policy and procedure
Establishes a strategic plan and clear, achievable goals, assuring that individual office goals and directions are consistent with the overall goals and directions of US Ministries and of World Relief
Creates staffing plans to deliver the core functions of the office, demonstrating a commitment to increasing the gender and ethnic diversity of World Relief staff
Comfortable managing office budgets and basic accounting functions of a budget
Oversee fiscal plans and assets for the organization with an eye for stewardship and integrity
Manage office Human Resources and legal issues in conjunction with Home Office Human Resources: including but not limited to recruiting, employee relations, culture building, and more
Guide the successful transition to a healthy and growing Northern California regional model


Establishes and develops programmatic initiatives according to the needs of the refugee and immigrant communities in the region
Focuses World Relief programs on helping newly arrived refugees move from stability to integration in their new country
Remains abreast of changes in regulations and funding that affect program operations in the city, county, and state.
Fostering and maintaining a culture of high standards of program delivery
Proactively engages technical units or other supports to be proactive in addressing any performance issues in the implementation of core programs
Fosters innovation
Actively participates in organizational collaborations and program communities of practice; seeking to operate programs in a consistent and scalable way as part of the national network
Establishes program leadership and develops leadership pipelines in conjunction with succession planning for the office


Serve as the principal representative of World Relief in the local context which will involve networking, meetings in the community, fundraising, public speaking and other similar activities
Engage and connect with local Churches and greater community for funding, partnership, and volunteer work
Mobilize and empower people in the community who want to volunteer with World Relief
Establish an annual outreach plan for the local office, including goals for local fundraising
Actively engage with national campaigns and leveraging national initiatives in the local context
Collaborate with World Relief’s marketing and fundraising teams to make a great impact in the community and reach more people
Lead advocacy and use influence both locally and nationally on behalf of vulnerable foreign-born people
Creating and maintaining avenues for client voices to inform and shape program design and delivery


Master’s or other advanced degree strongly preferred
Cross-cultural experience strongly preferred
Fluency in a second language preferred
Excellent interpersonal and communication skills
Leadership and creative problem-solving skills
Ability to manage multiple demands and deadlines with flexibility
Design programs and marketing skills a plus


Personal Christian faith and a heart for service to vulnerable people
Personal integrity and character as befits the local representative for World Relief
Committed to the mission, vision, and values of World Relief
Bachelor’s degree required; Master’s or other advanced degree strongly preferred
Basic computer skills required (Word, Excel, Publisher, PowerPoint)
6+ years of progressive management experience, including primary budget responsibilities in excess of $2 million
Confident public speaker
Development experience raising >$250,000
Experience with managing advisory councils


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
The employee frequently is required to sit, reach with hands and arms, talk and hear

General office setting
Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
Year-end archiving activities involve repeated lifting and bending
Physical, emotional and intellectual demands
Equipment used: Employee computer (desktop or laptop), printer, and copier
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
World Relief offers a competitive benefits package (25 hours + per week):

World Relief contributes to monthly premiums:
Additional Benefits:
Offer 16 Paid Holidays!
Offer Paid Sick and Vacation Leave
Paid Maternity & Paternity Leave
Parental Leave
FSAs: Medical & Dependent Care, & Commuter Funding
Supplemental Life Insurance (employee, spouse, and children)

World Relief pays 100% for eligible employees:
Group Term Life (employee, spouse, and children)
Long Term & Short-term Disability
Accidental Death and Dismemberment (AD&D)
Long Distant Travel Insurance
Employee Assistance Program (EAP)

World Relief – Retirement:
401K & Roth
WR matches up to 4%, then an additional quarter percent up to 10%
Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year

World Relief Discounts (Immediately Eligible):
Pet Insurance through Nationwide
Home and Auto insurance through Liberty Mutual
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

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