Global Service Learning Director

JOB SYNOPSIS: The Global Service Learning (GSL) Director provides overall direction for the department, and supervises and resources coordinators of short-term young adult programs internationally and in U.S. and Canada. The GSL Director develops and resources the network of young adult program coordinators throughout international and domestic programs. The GSL Director will work in collaboration with constituents in United States and Canada, with international partners and with MCC colleagues to oversee and develop short-term opportunities for young adult and mid- and post-career professionals. In addition, the GSL Director will give direction and coordination to Learning Tours throughout international and domestic program.


25% Set and communicate vision and priorities for young adult programs and Learning Tours throughout MCC

35% % Supervise and resource GSL staff, who resource young adult program coordinators across MCC IP, U.S. and Canada

25% Evaluate young adult and short-term service programs; develop improvements and new opportunities.

15% Coordinate, resource and set overall strategy for learning tours for all of MCC. ,

Specific tasks:

Build and sustain vision for new and existing young adult programs, learning tours and short –term opportunities, across MCC.

Develop, monitor, coordinate and adapt programs to meet broad organizational goals that connect with cross cultural learnings.

Collaborate with various parts of MCC: Human Resources, the Area Directors, MCC Representatives and their partners; regional and provincial directors in order to build and maintain support across MCC for young adult programs and learning tours.

Coordination of young adult programs throughout MCC, fostering connections and learnings.

Oversee the new Seek program, collaborating with HR, Area Directors and Representatives.

Lead, supervise, and evaluate GSL staff.

Support GSL staff in carrying out their responsibilities, ensuring goals of the GSL programs are met.

Ensure equity across young adult international programs – SALT, IVEP and YAMEN.

Oversee orientations and re-entries for GSL programs (including SALT, Seek, Seed, YAMEN and IVEP), working in collaboration with HR staff on the planning and organizing.

Develop and monitor annual plans and budgets for the department.

Initiate and oversee evaluations of current programs and implement any needed changes.

Provide learning tools, opportunities for reflection and experiences that enhance mutual learning on cross-cultural issues, and personal and faith development, in collaboration with HR and PLDR Coordinators

Provide expertise and best practices to the MCC system about short-term program design that maximizes opportunities for mutual cross-cultural learning and exchanges.

Report to the MCC Board at regular meetings, in writing and orally as invited.

Relate with and where applicable cooperate with sister service/mission agencies/groups who work in the same area of exchanges and young adult programming.

Other duties as assigned on a temporary basis.

Supervision: This position supervises the GSL department staff.

Travel expectations: Travel expectations: Up to 25% with 31 – 40 nights away per year with some international travel.

Physical Activity/Demands:

​​Occasionally​ascending or descending stairs/ladders or the like.

​​Constantly​ remaining in a stationary position, often standing or sitting for prolonged periods of time.

​​Occasionally​ moving about to accomplish tasks or move from one worksite to another.

​​Occasionally​ light work that includes moving objects up to 20 pounds.

​​Constantly​ repeating motions that may include the wrists, hands and/or fingers.

​​Constantly​ assessing the accuracy, neatness and thoroughness of work assigned.


Organizational values and culture: All MCC workers are expected to exhibit a commitment to a personal Christian faith and discipleship; active church membership; and nonviolent peacemaking. MCC is an equal opportunity employer, committed to employment equity. MCC values diversity and invites all qualified candidates to apply.

-​​Bachelors degree​ in management, peacebuilding, human resource, social work, sociology, youth/Christian ministry or related field.
-Intercultural competency
-Formal supervisory experience.
-Experience working with youth or young adults.
-Strong oral and written communication skills.
-Expertise on designing short-term programs that maximize opportunities for cross-cultural learning and exchanges.
-Facilitation skills necessary for trainings, chairing meetings, implementing processes.
-Demonstrated ability to build and maintain strong collaborative relationships with colleagues across multiple entities.
-Employment eligibility: Legally eligible to work in the U.S. MCC offers of employment are subject to a successful criminal background check(s).

Graduate Degree/Master Degree Management, peacebuilding, human resource, social work, sociology, youth/Christian ministry or related field.
Three to five years international service experience with MCC or similar organization.

Anti-oppression commitment: MCC expects all staff to actively participate in an organization culture that focuses on dismantling any barriers based on race, economic inequality or gender-based oppression. This includes an expectation to assess and address any barriers within themselves, within their team(s), and within MCC; supervisors are expected to take leadership in assessing and addressing these barriers.

Safeguarding commitment: All MCC Staff are expected to work collaboratively to create and maintain an organizational culture that prevents and responds to situations of abuse of power (sexual harassment, child abuse, racism, exploitation, and fraud among other situations).

This job description is designed to be a thorough list of the employee’s responsibilities. It may not be an exhaustive list of duties, particularly for short-term duties that may arise. This Job Description will be reviewed and updated at least annually to ensure recurring and routine duties are included in this job description.

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