Health Response Manager

Link to Full Job Description – Health Response Manager

Medical Teams International is an international humanitarian health organization based in Tigard, Oregon, USA. Medical Teams provides humanitarian assistance to persons affected by crisis in the areas of direct healthcare, health systems strengthening and community systems strengthening. Medical Teams International currently works in Uganda, Tanzania, Lebanon, Bangladesh, Colombia and Guatemala. The role of the Health Response Manager will be to lead on health program assessment, design and implementation in new responses and support overall technical health work of the international country programs. 

The Health Response Manager supports the Humanitarian Response Team (HRT) in three functional areas of 1) evaluating potential health needs in emergency responses, 2) preparing for potential emergencies, and 3) responding to emergencies and providing technical health expertise to the response in order to appropriately assess needs of the affected population and lead on the health response strategy, objectives and implementation. This includes developing, updating and implementing Medical Teams International’s health policies and guidelines in collaboration with the Technical Team when establishing humanitarian operations.

When in a deployed role, the position manages all health personnel. This includes overseeing technical quality, coordination with other health actors, community engagement and accountability for Medical Teams International’s humanitarian responses.  Medical Teams utilizes expat clinical volunteers from the Humanitarian Response Roster in some responses and this role would be responsible for ensuring the appropriate engagement of these volunteers as well as oversight of national health staff. The Health Response Manager may represent Medical Team International’s as Team Lead/Country Director with relevant governments and the international community in affected countries. Contributes to the overall response strategy, develops concept notes, full proposals and liaises with in-country donor representatives with the Senior Response Manager. The Senior Response Manager will typically serve as the first-in response leadership and work closely with the Health Response Manager.

The Health Response Manager supports the Medical Teams Hostile Environment Awareness Training plus Humanitarian Principles course through facilitating and leading critical elements of the program.   

Medical Teams International Calling: 

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

 JOB RESPONSIBILITIES                                                                                                                                                                                                          


  • Collaborates with HRT to execute the Humanitarian Response Plan.
  • Deploys immediately when an emergency response is initiated; acts as Medical Coordinator, with responsibility for the assessment, design, and quality implementation of health programming.
  • Produces concept notes and proposals for institutional funding.
  • Designs health staffing structures in line with response strategy, including clinical staffing roles, community health, and health systems strengthening components, as applicable in a response.
  • Incorporates use of clinical expat volunteers into a response, when appropriate.
  • Ensures MEAL monitoring systems are in place in accordance with Medical Teams guidance and standards. 
  • Supports the recruitment of national health staff to implement response strategy.
  • Manages health program staff and in the event of being appointed team leader manages all operations during the emergency phase of a response.
  • Provides support for MTI’s emergency responses and where necessary backstop in-country teams.
  • In coordination with Global Programs and HQ Technical Team, provides technical assistance and guidance to Country Offices in implementing health responses based on assessments, recommendations, and program outputs.
  • Develops humanitarian health capacity building training for staff at headquarters, country offices and the MTI Humanitarian Response Roster of volunteers.
  • Leads engagement with the World Health Organization Emergency Medical Team (EMT) initiative and the verification process, as well as assessment of requests for Type 1 EMT deployments in close coordination with Medical Health Advisor.
  • Represents the HRT to other departments in Medical Teams for medically relevant issues and liaises closely with Global Programs.
  • Develops and maintains professional links within the health sector, institutional health donors, ministries of health, other (I)NGOs. 
  • Liaises with Field Operations team to explore new programs, partnerships, handovers, funding opportunities to facilitate organization growth and avoid duplication of services.
  • Analyzes and contributes to global health policies and standards in coordination with the Technical Team.
  • Ensures implementation of and compliance with MTI’s Safety & Security Policy and standards for MTI operations.
  • Ensures the safeguarding of program participants and employees through promoting and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, and Child & Vulnerable Adult protection, and Employee Code of Conduct policies.
  • Ensures accountability is integrated into country strategies, program design, monitoring and evaluations, recruitment, staff onboarding, trainings and performance management, partnership agreements, and highlighted in reporting.


  • Contributes to the improvement and continuous assessment of MTI’s Humanitarian Response Plan.
  • Updates and maintains a comprehensive international humanitarian policies, procedures and guidelines.
  • Contributes as part of the initial emergency response team contributing to humanitarian health programming and operational management.


  • Other duties as assigned.

 EDUCATION, LICENSES, & CERTIFICATIONS                                                                                                                            


  • Master’s degree in Public Health (MPH)


  • Additional training in tropical medicine
  • International development or similar post graduate degrees
  • Training provider


  • Medical licensure as a doctor or nurse (MD, PA, NP or RN)
  • Valid passport
  • International driver’s license
  • Current trauma first aid certificate
  • HEAT+ Trained



  • Minimum four (4) years’ experience leading humanitarian health responses, with at least 2 of those at a senior management level.
  • Designing and undertaking initial needs assessments leading to organizational strategic planning, programing designs, and implementation of a humanitarian health program that is accountable to the affected population.
  • Ability to identify opportunities and liaise with donors and other collaborating organizations.
  • Proven experience in grant writing for USAID, BPRM, ECHO, UN organizations or similar.
  • A high degree of understanding of international health program standards in emergencies and ability to implement them to meet organizational needs.
  • Lead establishment of humanitarian clinical operations and functioned as a country level health coordinator in acute emergencies.
  • Demonstrated quality writer/editor; advanced document presentation skills.
  • Training design and facilitations experience for emergency preparedness, response, public health and humanitarian principles and practices.
  • Demonstrated experience living and working in a humanitarian context and infectious disease outbreaks.
  • Ability to work flexible schedule and weekends for events, special projects, disaster relief support.
  • Commitment to the mission of Medical Teams International.
  • Ability to travel up to 50% per year up to 12 weeks at a time.
  • Independent worker, resourceful, innovative, problem solver, facilitation skills, analytical.
  • Good interpersonal skills with the ability to communicate at all levels, establish information and humanitarian networks, and coordinate with country authorities, armed actors (where appropriate), donors, International Organizations and local NGOs.
  • Experience of working in hostile environments. Self-motivated with the ability to work autonomously in a highly stressful and challenging environment.
  • Experience in leading the development of community acceptance in humanitarian contexts.
  • Ability to develop strategies, or capacity build others, to mitigate the diversion of aid and operate in areas where designated foreign terrorist organizations are present.
  • Strong leadership skills.
  • Proven experience in training design and delivery to a multi-national audience.
  • A commitment to Medical Teams International calling statement and core values and ensure these underpin all aspects of the job.


  • Additional language(s) –French, Spanish and/or Arabic an advantage.

 KNOWLEDGE, SKILLS & ABILITIES                                                                                                                                             


  • Ability to deploy to locations within 48 hours and travel up to 50 % of the time up to 12 weeks in duration.
  • A knowledge of humanitarian contexts and application of humanitarian principles.
  • A knowledge of project cycle management.
  • Ability to maintain and develop collaborative relationships.
  • Ability to set clear objectives with teams and individuals, and monitors progress and performance.
  • An understanding of conflict resolution and experience in negotiation to support positive outcomes.
  • Able to make decisions in stressful and chaotic situations.
  • Able to articulate plans and decisions cross-culturally.
  • Thorough knowledge of the humanitarian system and current developments, including the transformative agenda and Grand Bargain.
  • Must be able to exercise considerable initiative.
  • Detail oriented with an ability to maintain accurate records.
  • Ability to independently plan, organize and follow through on task.
  • Ability to maintain and protect the confidentiality of organization information.
  • Ability to handle multiple projects simultaneously; flexible.
  • Ability to operate well in a fast-paced work environment.
  • Ability to work flexible schedule and weekends as needed.
  • Must have the ability to consistently communicate professionally and effectively with all constituents.
  • Ability to network with donors for the purposes of obtaining institutional funding.
  • Strong interpersonal skills.
  • Ability to communicate effectively both verbally and in writing.
  • Fluent in English (written and spoken).
  • Experience with Microsoft Teams, Skype, Whatsapp, Sharepoint, and Google Drive preferred.
  • Intermediate Microsoft Office computer skills.
  • Basic understanding of GIS Mapping

 PHYSICAL REQUIREMENTS & WORKING CONDITIONS                                                                                                         


  • Requires frequent use of personal computer, including word processing, database programs; calculator, telephone, HF and VHF radio, sat phone and copy machine.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is required to walk on smooth and uneven surfaces; climb stairs; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, and arms.
  • The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually moderate.
  • The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme weather, and very basic living conditions.



Subscribe to our Email Updates

Your "Thursday Three" email gives you the latest news of
interest and upcoming events. It focuses on the "sweet spot" where the Christian world meets the development and policy

P.O. Box 15815
Washington DC, 20003

© 2020 Accord Network. All rights reserved.

343 Consulting