HR Coordinator

The HR coordinator is responsible for administrative support on the HR team and for facilitating HOPE’s internship and fellowship program. 65% of the role will be in an administrative support function including aspects of recruitment support such as scheduling, hosting, job posting, and other support needs for the team. 35% of the role will be management of the internship & fellowship program. This person will communicate and work with department leaders to recruit and fill internships and fellowships. He/she will manage and execute program details such as intern/fellow orientation, evaluations, and development opportunities. The goal is that HOPE’s interns and fellows experience spiritual formation, professional enrichment, and significant involvement.

Location: Lancaster, United States

Level: Support

Type: Full-time

Department: Administration

Reports to: Director of HR

Promote and fulfill the mission and vision of HOPE International

Recruitment Support
Schedule domestic and international interviews
In coordination with recruiters and HR assistant, create timelines for designated searches ensuring process efficiency
Schedule reference and background checks
Schedule complex interview days including coordination of interview dates and times with candidates and search committees, and booking interview rooms and phone lines
Create and distribute interview day itineraries
Handle interview day preparations, including booking travel, meals, and lodging, and communicating interview day details with candidates
Host candidates warmly during their interview, ensuring candidates are in the right places, feel comfortable, and have general questions answered
Facilitate lunch interviews, including ordering and setting up lunches

Internship & Fellowship Program Coordination
Communicate with managers to set up budgets and create job descriptions for requested internships and fellowships
Post job descriptions to HOPE’s website and promote program to colleges and universities
Develop and maintain relationships with key connectors such as former interns, current and former development representatives, colleges and universities, and others to promote the program
Collaborate with marketing department to post announcements on social media at key junctures in the search process
Review all applicants and select candidates to continue in the interview process
Work with hiring managers to select candidates for their roles
Communicate with candidates regarding their status, ensuring that candidates feel valued and respected regardless of the outcome
Assist with housing arrangements through local colleges or host homes.
Manage intern program documentation
Support and document travel logistics
Send and track onboarding documents and waivers
Develop and distribute welcome letter with all details regarding fundraising, transportation, expectations, and stipend
Create and distribute intern/fellow directory
Schedule and facilitate enrichment opportunities including orientation, recruiter/program alumni session, and leadership sessions
Follow through with midterm evaluations, final evaluations, and exit survey
Support interns, fellows, and their managers throughout the summer, ensuring an excellent experience

Personal confession of Christian faith and commitment to the mission and vision of HOPE International
Excellent written and oral communication skills
Customer service orientation and warmth that puts others at ease
Commitment to joyfully serving others
Exceptional project management and organizational skills, including effective time management and prioritization of competing demands and various stakeholders
High attention to detail
Fluency with Microsoft Office Suite (Outlook, Excel and Word, specifically) and ability to navigate and research online, and comfort with navigating databases/software
Flexibility and ability to navigate ambiguity
Demonstrated passion and experience working with college students and/or young professionals preferred
Bachelor’s degree preferred

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