IT Specialist

Position: IT Specialist

Location: Office in Bentonville, AR

Status: Full-time

Reports to: Senior IT Manager

Position Overview

The IT Specialist is responsible for providing technical support for Lifewater International. The IT Specialist will focus on providing support for hardware and software issues, web development and maintaining hardware and software for Lifewater.


The IT Specialist’s primary responsibilities include:


Primary Responsibilities:

  • Serve the Lifewater staff with technology and systems support and requests, including any hardware or software issues
  • Support technology team with integration solutions and troubleshooting
  • Report on and provide solutions for any data issues or analytical trends
  • Contribute to the development of data, dashboards, reports, and other technology processes
  • Ensure that technology tools maintain a high level of performance
  • Serve as an applications administrator for various IT platforms

Work Experience and Qualifications

Required Qualifications

  • Adherence to Lifewater’s statement of faith
  • Passion for Lifewater’s mission of serving vulnerable communities and children
  • Experience as applications administrator for Microsoft and Azure platforms
  • Experience providing hardware and software support to both office and remote employees
  • Excellent time management and organizational skills
  • Strong written and verbal communication skills
  • Legally eligible to work in the United States; no sponsorship will be provided


Preferred Qualifications

  • Degree or certification from an accredited institution in Computer Science, Technology, Data Science, Information Systems, or related field or experience.
  • Basic experience using business intelligence platforms such as PowerBI
  • Basic experience in information security
  • Experience in administration of Salesforce, Slack, Asana, NetSuite, and VMWare
  • Web development experience

Physical Qualifications

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 25 pounds at times.


Lifewater offers a competitive salary with excellent benefits. Benefits include health, dental, vision, life insurance, and a retirement plan. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, and fun organization that is changing the world.

Who We Are

Lifewater International (“Lifewater”) is a non-profit Christian community development organization dedicated to effectively serving vulnerable children and families by partnering with underserved communities to overcome water poverty. With experience in more than 40 countries since 1977, Lifewater serves people by providing them with contextually appropriate water, sanitation, and hygiene (WASH) interventions. We walk alongside families, leaders, schools, and churches to overcome all forms of water poverty by helping them learn to live in healthy relationship with God and the environment and to recognize how small changes can transform their life and community.


We serve communities in the rural regions of East Africa and Southeast Asia, with active programs in Cambodia, Ethiopia, Uganda, and Tanzania; countries with a desperate lack of resources to provide basic water and sanitation services to rural children and families. We have offices in Bentonville, AR; Addis Ababa, Ethiopia; Kampala, Uganda; Shinyanga, Tanzania; and Siem Reap, Cambodia, as well as individual program offices. Since our inception, Lifewater’s worldwide team has impacted the lives of more than 2.5 million people. And we’re just getting started.

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