The managing director (MD) is responsible for the overall management and leadership of the Christ- centered microfinance program, Turame Community Finance. The MD heads the institution’s executive team and directly supervises departmental leads. The MD is responsible for leadership of strategy, compliance, operations, spiritual integration, credit risk, finance, and client protection. He/she represents the institution within the HOPE International network and communicates with local and national regulators and other government officials. The managing director also carries out his/her responsibilities working as part of a team with the Central Service Unit staff of HOPE International, requesting their support and partnering with the appropriate specialists to develop and improve the institution.
Location: Bujumbura, Burundi, Burundi
Level: Senior Management
Reports to: The local Board of Directors and the HOPE Regional Director
Position supervises: Turame Community Finance management team
Promote and fulfill the mission and vision of HOPE International.
Spiritual Integration and Christian Witness
Personally model Christian behavior to the staff in leadership style, resolution of issues, selection and development of staff, context-appropriate Christian witness with staff, and in setting and leading the spiritual agenda of the organization
Coordinate the creation and implementation of the Spiritual Integration Plan for the benefit of clients, staff, and other entities that the organization works with
Responsible to ensure the organization meets all local legal requirements and to lead Board meetings and Executive Committee meetings when required
Represent the MFI and maintain good working relationships with governmental authorities, donors, other local practitioners, and the general public
Liaise with HOPE’s other MFIs and partners in the region, including site visits, sharing lessons and best practices learned in research of program, etc.
Risk and Compliance
Responsible for the management of risk and risk assessment in the organization
Vigilantly ensure that all staff understand and comply with the policies and procedures and that all employees are doing their utmost to protect the assets of the organization
Ensure systems are in place to review, expose, report and eliminate areas of risk within the organization
Responsible for the day-to-day administrative management of the internal audit team, recognizing their direct reporting line to the local Board and the HOPE International Internal Audit structure. Ensure the entire staff cooperates with internal audit to reduce risk and maximize compliance, ensuring the use of best practices
Lead the process of establishing strategic plans to optimize the growth of the microfinance institution
Ensure that financial and analytical models are completed and maintained
Create the 5-year and annual business plan for Board approval, including Financial, Marketing, Operational and Spiritual Integration plans
Maintain updated security protocol for local and international staff
Secure the capital funding to meet or exceed the business objectives, developing and maintaining strong working relationships with HI, HOPE Global Investment Fund, and other external funding organizations and banks as needed
Pursue funding through funding proposals and continuing donor relations in order to ensure a continued development of the MFI
Responsible to ensure that the organization is correctly staffed according to the Business Plan and in line with the established HR policies
Ensure that suitable facilities and equipment are available to the staff
Model servant leadership in the work environment
Invest in the personal development of key managers and establish a succession plan
Responsible to achieve or exceed the Business Plan within the assigned budget
Work with the Management Team to solve problems, address training and capacity issues, and find improvements and efficiencies for the benefit of the organization and its clients
Lead initiatives to further expand Turame’s impact through microenterprise development
Ensure that HOPE International reporting deadlines are met
Ensure that reporting to the local government is completed as required
Provide reports as needed for lenders, donors, auditors, etc.
Meet regularly with the HOPE International Regional Director to review status and issues
Personal confession of Christian faith and commitment to Turame’s 3M’s – the mission, method, and motivation of Turame Community Finance
5-10 years’ experience in microfinance, banking, or financial services sector, preferably in Africa or other developing nation
MBA, CPA or advanced degree in relevant field
Excellent analytical and problem-solving skills
Extreme flexibility and ability to cope with stressful situations and frustrations
Demonstrated desire to help people that have been brought low by war, poverty, or other circumstances regain hope, dignity, and ability to support themselves and their families
Creativity and ability to work with limited resources
Ability to relate to and motivate local staff effectively
Experience with Microsoft suite, T24 and other software packages, as required
Full professional working proficiency in spoken and written French and English
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