Volunteer Donor Gratefulness Representative

• Full-time
• Published: 2024-06-12 17:40:12Z

About Us: Love Justice International (LJI) is a Christian nonprofit organization and our mission is sharing the love of Jesus Christ by fighting the world’s greatest injustices. We do this in two primary ways: through our expanding anti-human trafficking work and by caring for orphaned and abandoned children. We are seeking faithful, compassionate, thoughtful problem-solvers who are able to think deeply and carefully about how we can share Christ's love by fighting injustice. You can make more money elsewhere, and probably find better ways to live an easier, more comfortable life. We see this work as more than just a job, but as a calling to that mission. If you are called to our mission and want to find out how you can fit into our work, apply today!

Love Justice International is a certified Best Christian Workplace in 2021, 2022 and 2023. Click here for more information about us.

Position Type: Part-time; Volunteer; Remote

Program and Position Overview: A volunteer donor gratefulness representative will play a crucial role in maintaining and enhancing donor relationships, ultimately supporting Love Justice International’s mission to fight injustice and make a positive difference in the world. The Donor Gratefulness Representative Volunteer will report to the administrative assistant of the VP of Advancement. The position will be remote but should be based in the United States.  

The duration of this volunteer opportunity is flexible, but we ask for a minimum commitment of 100 hours over the span of 3 to 6 months. Please include a brief cover letter and your resume with your application.

Primary Duties and Responsibilities: The primary duties and responsibilities of the Donor Gratefulness Representative are the following:

• Donor Communication:
  • Write personalized thank-you notes and emails to donors, expressing gratitude for their contributions.
  • Make phone calls to donors to thank them for their support and to update them on how their donations are making a difference.
• Donor Recognition:
  • Assist in creating and managing donor recognition programs, such as social media shout-outs, donor spotlights, and acknowledgment in newsletters or annual reports.
  • Coordinate the sending of small gifts or tokens of appreciation to donors.
• Event Support:
  • Help plan and execute donor appreciation events, such as virtual meet-and-greets, webinars, or in-person gatherings.
  • Assist in organizing fundraising events and ensuring donors feel valued and appreciated during these occasions.
• Record Keeping:
  • Maintain accurate records of donor interactions and gratitude activities in the organization’s database.
  • Ensure that donor preferences for communication and recognition are respected and followed.
• Feedback Collection:
  • Gather feedback from donors about their experience with Love Justice International and their perception of the impact of their donations.
  • Report this feedback to the appropriate team members to improve donor engagement strategies.
• Collaboration:
  • Work closely with the fundraising and communications teams to align donor gratitude efforts with overall organizational goals and campaigns.
  • Coordinate with other volunteers to ensure a consistent and timely approach to donor recognition.
• Creative Input:
  • Contribute ideas for new and innovative ways to show appreciation to donors.
  • Assist in developing content for thank-you messages, donor newsletters, and social media posts.
• Ongoing Learning:
  • Stay informed about Love Justice International’s programs and impact to effectively communicate this information to donors.
  • Participate in training sessions and team meetings to stay updated on best practices for donor engagement and gratitude.

Qualifications: The qualifications for this position are the following: 

• Mature Christian faith and agreement with our Global Value to “Abide in Christ”
• Strong commitment to social justice and advocacy on behalf of vulnerable populations
• Bachelor’s degree preferred, some college experience required
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• A friendly, positive, and grateful attitude.
• Passion for the mission of Love Justice International and a desire to contribute to its success.
• Some experience in one or more of the following: customer care, communications, marketing, sales, hospitality, fundraising
• Critical-thinking and problem-solving skills
• Strong work ethic, self-motivation, and willingness to adapt to changing and challenging circumstances
• Proficiency with Google Suite and particularly with Google Sheets
• Strong demonstrated project management skills
• Ability to work well within a group setting and maintain a positive outlook while working within challenging circumstances